سياسة الاسترجاع

For safety and hygiene reasons, we follow the policy below:

Returns & Exchanges

• Opened or used products are not eligible for return or exchange

• Products may be exchanged only in cases of manufacturing defects or damage during delivery

Reporting Issues

• Any issue must be reported within 48 hours of receiving your order

Process

• Contact customer support and provide clear photos of the issue

• After review, we will proceed with an exchange or refund if applicable