سياسة الاسترجاع

For safety and hygiene reasons, we follow the policy below:

Returns & Exchanges

  • Opened or used products are not eligible for return or exchange

  • Products may be exchanged only in cases of manufacturing defects or damage during delivery

Reporting Issues

  • Any issue must be reported within 48 hours of receiving your order

Process

  • Contact customer support and provide clear photos of the issue

  • After review, we will proceed with an exchange or refund if applicable